Shipping policy

1. Shipping costs and information

Goods can only be shipped to the countries listed as standard. Depending on the size of the order, shipping is carried out by DPD, UPS, DHL or a forwarding agent. The respective shipping costs can be found in the table below.

If you would like us to ship to another country, please send us an e-mail (insert e-mail address) before placing an order and tell us the item, the quantity and the delivery address with the country and the corresponding zip code. We will then inform you shortly whether we can also ship to the desired country and - if delivery to the desired delivery address is possible - inform you of the shipping costs, as we have to ask our shipping partner in advance about the shipping options and costs.

* No shipping to British Overseas Territories

** no shipping to: American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces America, Armed Forces Europe, Armed Forces Pacific

*** Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

No shipping to countries not listed in the overview and the footnotes.

2. Payment information

2.1 For shipping within Germany

1. Apple Pay
2. Google Pay
3. Credit Card
4. Payment via SOFORT bank transfer
5. Payment via Klarna invoice
6. PayPal

2.2 For shipping outside Germany

For deliveries abroad, we offer the following payment options, unless otherwise specified in the respective product description:

1. Apple Pay
2. Google Pay
3. Credit Card
4. Payment via SOFORT bank transfer
5. Payment via Klarna invoice
6. PayPal

3. Detailed information on the individual payment options

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:

• Invoice: The payment period is 14 days from dispatch of the goods/ticket/ or, in the case of other services, the provision of the service. You can find the invoice terms for purchase on account for deliveries to Germany here and for deliveries to Austria here.
• Installment purchase (only available in Germany): With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95) or under the conditions otherwise specified in the checkout. Payment by installments is due at the end of each month after Klarna has sent you a monthly invoice. Further information on installment purchases including the General Terms and Conditions and the European Standard Information for Consumer Credit can be found here.
• Credit card (Visa/ Mastercard), direct debit, instant bank transfer

The use of the payment methods requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here and for Austria here. General information about Klarna can be found here. Your personal data will be processed by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy Germany/ Austria.